We want you to love your purchase from Hamdye. If you are not satisfied, you may request a return under the following conditions:
Return request must be initiated within 7 days of delivery
Product must be unused, unwashed, and in original condition
Original tags, packaging, and invoice must be intact
2. Non-Returnable Items
The following items are not eligible for return or refund:
Customized or personalized products
Innerwear or intimate apparel
Clearance sale or discounted items
3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with supporting images or videos for quick resolution.
4. Return Process
Contact our support team to initiate a return request
Once approved, return pickup or self-shipping instructions will be shared
Products will be inspected upon receipt before approval
5. Refund Process
After successful inspection and approval, refunds will be processed within 7–10 business days to the original payment method.
6. Shipping Charges
Shipping charges are non-refundable unless the return is due to a damaged or incorrect product sent by Hamdye.
7. Cancellation Policy
Orders can be cancelled only before they are shipped. Once shipped, cancellation requests will not be accepted.
8. Contact Us
For any return or refund-related queries, please contact us at:
